Telstra outage affecting 4G and NBN customers across Australia

Telstra outage affecting 4G and NBN customers across Australia

Updated May 01, 2018 15:57:08 Related Story: Telstra restores mobile services after fire causes nationwide outages Related Story: Telstra and Dodo rated duds in internet satisfaction survey Telstra customers across Australia are reporting they cannot make or receive calls on the 4G network. The company announced it was, “looking into …

NBN boss blames Government for slow speeds, dropouts and higher maintenance costs

NBN boss blames Government for slow speeds, dropouts and higher maintenance costs

Posted April 27, 2018 15:47:27 The Government’s reliance on copper means cheaper prices but lower speeds, more dropouts and higher maintenance costs for broadband users, the outgoing boss of the National Broadband Network (NBN) has said. Key points: Multi Technology Mix (MTM) cheaper, even after accounting for higher faults, NBN …

Bush internet customers share NBN satellite service with city residents

Bush internet customers share NBN satellite service with city residents

Posted April 26, 2018 07:03:41 The National Broadband Network (NBN) has been accused of dumping city customers on a service that provides satellite internet services to the bush. The Better Internet for Rural, Regional and Remote Australia (BIRRR) lobby group has made a submission to the joint parliamentary inquiry into …

Fixed wireless NBN congestion like surfing the web in Turkey circa 2012, new figures show

Fixed wireless NBN congestion like surfing the web in Turkey circa 2012, new figures show

Updated April 25, 2018 17:46:27 The full extent of the National Broadband Network’s (NBN) congested fixed wireless network has been revealed. Key points: New figures reveal dire congestion for NBN fixed wireless users NBN Co says it’s aware of the problems and is upgrading the network Labor claims NBN Co …

Latest NBN lottery reveals Australian homes set to receive new fibre-to-the-curb connection

Latest NBN lottery reveals Australian homes set to receive new fibre-to-the-curb connection

Posted April 19, 2018 10:48:50 We knew hundreds of thousands of additional homes were set to receive the NBN’s latest technology. Now we know which ones. NBN Co updated its website this week to reveal which 440,000 homes are to be the latest recipients of its fast, new fibre-to-the-curb (kerb) …

Senior Marketing Manager – nbn Migrations

Join a company dedicated to your career development and where you can simply be yourself at work! So, Why Optus?   We see ourselves leading Australia in outstanding customer experience. In striving to achieve this, five core values guide us. These are: customer service, our challenger spirit, teamwork, …

WA telco, NBN complaints soar over fees, bad service

WA telco, NBN complaints soar over fees, bad service

Posted April 17, 2018 07:08:15 Photo: Mechanic Stephen Wood is one of hundreds of WA small business owners to report issues with their telcos. (ABC News: Emily Piesse) Related Story: Slow NBN: TPG the latest telco to compensate 8,000 customers Related Story: How not to blow your top when you’re …

NBN launches fibre-to-the-curb technology, but existing customers won’t benefit

NBN launches fibre-to-the-curb technology, but existing customers won’t benefit

By Nick Sas Posted April 08, 2018 16:24:44 Photo: The new technology sees NBN fibre optic cable laid out to a telecommunications pit underneath the curb or footpath. (Supplied: NBN Co) Related Story: Only a quarter of fibre-to-the-node NBN connections will reach 100Mbps Related Story: Malcolm Turnbull has won the …

NBN Co boss Bill Morrow stepping down before end of the year

NBN Co boss Bill Morrow stepping down before end of the year

Posted April 04, 2018 10:28:41 The company behind the National Broadband Network, NBN Co, has announced its chief executive officer, Bill Morrow, will step down this year. Mr Morrow has been in the role since 2014 and during his tenure the NBN has faced criticism over the rollout of the …

NBN speeds are close to those promised, first major testing shows

NBN speeds are close to those promised, first major testing shows

Updated March 29, 2018 15:53:55 Fibre-to-the-node connections have dragged down average NBN speeds, the first major testing by the Australian Competition and Consumer Commission has shown. Key points: New speed testing of 400 services shows the NBN delivers speeds close to those advertised On the major providers, average download speeds …