SafeWork SA to face public inquiry after ‘a number of complaints and reports’ over five years

SafeWork SA to face public inquiry after ‘a number of complaints and reports’ over five years

Posted May 10, 2018 12:04:22 SafeWork SA has come under fire with confirmation of an evaluation into its practices, policies and procedures following several complaints against its integrity over the last five years. The Independent Commission Against Corruption, Bruce Lander QC released a public statement on Thursday, determining an evaluation …

Ford Australia fined $10m for mishandling complaints over faulty gearboxes | Business

Carmaker Ford has been fined $10m after it wasted the time and money of thousands of customers who bought vehicles with faulty gearboxes. It is the equal-largest penalty ever for a breach of Australian consumer law, matching that given to Coles in 2014 for misconduct towards suppliers. The consumer watchdog …

WA telco, NBN complaints soar over fees, bad service

WA telco, NBN complaints soar over fees, bad service

Posted April 17, 2018 07:08:15 Photo: Mechanic Stephen Wood is one of hundreds of WA small business owners to report issues with their telcos. (ABC News: Emily Piesse) Related Story: Slow NBN: TPG the latest telco to compensate 8,000 customers Related Story: How not to blow your top when you’re …

CCTV shows Victorian police officer throwing handcuffed Bendigo man into door amid calls for complaints overhaul

CCTV shows Victorian police officer throwing handcuffed Bendigo man into door amid calls for complaints overhaul

Updated April 04, 2018 12:33:49 Video: Police officer throws Jia Meeks to the ground (ABC News) Victoria Police “cannot be trusted” to investigate claims of misconduct levelled at officers, lawyers say, as CCTV footage emerges of an officer hurling a handcuffed prisoner into a metal door at a Bendigo police …

Australia Post complaints top 1 million in 2016–17, parcel delivery a major concern

Australia Post complaints top 1 million in 2016–17, parcel delivery a major concern

Posted April 03, 2018 14:23:07 Australia Post was hit with 1.1 million complaints in the 2016–17 financial year amidst the rise in online shopping, and has been criticised by the Commonwealth Ombudsman for being “defensive” in its dealings with angry customers. Key points: 1.1 million complaints to Australia Post in …