Private information belonging to AMP customers accessed by contractor



February 07, 2019 11:46:52

A former AMP contractor has pleaded guilty over the illegal access of personal details of customers in Sydney.

The financial services company contacted police after IT staff identified suspicious activity on one of its computer systems at the end of last year.

The breach was linked to a 28-year-old contractor, who was later suspended from work and had his access to customer databases blocked.

Chinese national Yi Zheng faced court accused of downloading documents belonging to 20 AMP customers and sending them to his personal email account.

AMP has been working with NSW Police and said it had strong cybersecurity systems in place to protect customer data.

“These systems worked effectively in identifying a potential issue and we moved swiftly to protect our customers, alerting NSW Police,” the company said in a statement.

“The data breach involved a very small amount of customer information and we have no evidence this data has been further compromised. We are continuing to monitor this closely.”

New South Wales Police and Australian Border Force arrested Zheng at Sydney International Airport just before he boarded a flight to China last month.

Authorities searched his luggage and seized mobile phones, SIM cards, a laptop and electronic storage devices, which have been sent away for forensic examination.

Zheng was taken to Mascot Police Station and was charged with possessing identity information to commit an indictable offence.

In Downing Centre Local Court on Thursday, Zheng’s lawyer William Chan entered a plea of guilty and said the matter was ready to proceed to sentence.

AMP contacted all affected customers in December and said extra security controls were in place for them.

It also notified the relevant regulators.

AMP has been in damage control since the banking royal commission heard claims some customers were charged for advice they never received, and in some cases, even after they died.

The shocking revelations led to the first major scalp with the resignation of AMP boss Craig Meller in April last year.





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