Facebook glitch could have exposed private photos of 6.8 million users
Facebook said a bug had exposed private photos of up to 6.8 million users, the latest in a string of glitches that have caused regulators around the world to investigate the social media giant’s privacy practices.
- Facebook will alert users who may have been exposed to the latest security breach
- The social media company has been hit by a raft of complaints about security and privacy
- Analysts say the company has to work hard to regain the trust of its users
The bug allowed some 1,500 applications to access private photos for 12 days ending September 25, Facebook said.
“We’re sorry this happened,” it said in a blog targeted at developers who build apps for its platform.
Facebook said the bug was now fixed.
The problem is the latest in a string of security and privacy issues that have caused complaints from users and led to investigations by regulators and politicians.
The issues include the massive Cambridge Analytica scandal and a security breach that affected nearly 30 million users.
The company said it would send an alert through Facebook to notify users whose photos may have been exposed by the latest issue.
The alert will direct them to a link where they will be able to see if they have used any apps that the bug allowed to access private photos.
Facebook shares fell 1.2 per cent early trading, compared to a 0.9 per cent decline in the Nasdaq composite index.
Analysts say Facebook will have to fight to regain the trust of its users. (Reuters: Stephen Lam)
The incident initially appears to be relatively minor but could prompt privacy regulators in Europe to start investigations of Facebook, said Brian Wieser, an analyst with Pivotal Research.
“We already have a lot of evidence to reinforce the idea that Facebook is sloppy,” he said in an email, adding that the company prioritises growth at the expense at other considerations.
George Salmon, an analyst with Hargreaves Lansdown, said that new reports of bugs and breaches raise the likelihood that governments will impose new regulations on Facebook’s business practices.
“Facebook is sensibly trying hard to regain the trust of its user base but all that effort will be to no avail if stories like this keep emerging,” he said.
The bug affected users who give third-party applications permission to access their photos.
The company typically only grants such apps access to photos shared on a user’s timeline.
The bug potentially gave developers access to other photos including ones that were uploaded but not posted as well as ones shared on Marketplace and Facebook Stories, the company said.