Digital Services Executive – Optus Wholesale

Join a company dedicated to your career development and where you can simply be yourself at work!

So, Why Optus?


We see ourselves leading Australia in outstanding customer experience. In striving to achieve this, five core values guide us. These are: customer service, our challenger spirit, teamwork, integrity and personal excellence.


We’ve put a lot of investment behind innovation and would love to work with people who provide ideas that differentiate, disrupt and deliver amazing services for our customers.


Optus Wholesale (OW)


Optus Wholesale (OW) is a leader in Wholesale services in Australia, providing technology services that drive faster delivery, customer experience and technology solutions covering all aspects of Telco solutions.


We excite our customers and our people with experiences they can’t get anywhere else. This also means we’re investing in new platforms, faster data speeds and infrastructure technology that will provide this experience.

The Digital Service Executive will sit within the Optus Wholesale (OW) team


Digital Services Executive


Join a passionate and experienced team of people who are helping to shape the tomorrow that we want…


The Digital Services Executive is responsible for delivering and implementing all digital initiatives for OW and its white label partners. They have strong execution focus to increase web traffic and conversion for OW branded website and its partner portal websites using SEO, email marketing and marketing automation program.


Building strategies, solving problems and creating innovative products are at the heart of what Optus do. You will assist Optus Wholesale in optimising the Catch Connect (our new partner) website, review and assist in UX quality to help optimise and increase sales conversions and work with customer marketing teams to help translate product promotions and how it visually translates on to the website.

You will also assist our own OW website in optimising sales conversion opportunities based on the high volume we receive daily.

Through collaboration and a challenger spirit ethos, you and your team mates will design and carve new and game changing solutions that will have a positive impact on Optus Wholesale.


Your Experience


  • Current and prior experience in a similar position, optimising online channels for sales conversions. You would ideally come from a B2B and B2C environment.
  • Strong and prove experience in SEO
  • Experience designing and rolling out Email Marketing Campaigns
  • Strong experience managing relationships with both internal and external stakeholders, whether it be a range of internal teams or external digital agencies and clients
  • Strong experience balancing project cycle priorities, with the ability to reach your deliverables within a reasonable timeframe
  • CRM experience such as Salesforce or any industry relevant platforms
  • Must be proactive and have proven examples of proactively solving issues through a consultative manner


Bring your ideas to the table and help us change and evolve the industry. From telco, to entertainment, to ICT – we’ve never been afraid to be different. Join us, and make things happen, build others up and don’t be afraid to go against the odds. Hit that apply button now.


Employee Benefits (Only applicable for Full Time Employees)


Working at Optus will provide you with a range of benefits that will enrich your personal and professional life. With features such as a range on on-site Health and Wellbeing specialists, financial advisers, company discounts and child care services, we ensure that we provide you with a safe and productive work environment.


Executive Leadership positions attract a range of further benefits which will be discussed with you during the Interviewing process.


Please navigate to // to find out more about life at Optus.

Optus believes in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

Heads Up!

Due to the fast paced nature of our business, vacancy close dates may change, so make sure you apply today!


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