Claims Assessor

WE’RE FOR your growth…

At AIA Australia we focus on career development, people development and leadership capability, so that you’ll be nurtured and have all the opportunities to reach your full potential. Join one of Asia Pacific’s largest life insurers that is committed to your personal and professional growth.


Reporting to the Claims Team Leader, the core responsibilities of this role are to assess retail claims within the guidelines available and in line with the contractual obligations of AIA Australia for the specific product being claimed.  


You will proactively manage a portfolio of claims, ensuring you work within our philosophy of doing the right thing, in the right way. This role will have you assessing claims through the practical application of the policy terms and conditions and analysis of medical, financial and other relevant information.


To be successful in the role you will have experience in assisting claimants back to work and work closely with our Senior Claims Analysts, Claims Specialists and advisors to achieve optimal outcomes for AIA Australia and claimants.


Attractive salaries and employee benefits on offer for experienced Claims Assessors.


WE’RE FOR your wellbeing…

We understand healthy employees are happy employees. That’s why we have a culture of care that promotes wellbeing, inclusion and flexibility. With fruit box deliveries, recharge days, flexible work arrangements and an AIA Vitality membership (including a FitBit!), we endorse work-life balance.


WE’RE FOR your recognition…

We recognise your efforts and hard work because we understand that everyone in our AIA family is important. When people feel valued, they become more productive and satisfied, and we want you to feel inspired every day.


WE’RE FOR your success…

Your success is ours. Not only do we provide you with all the resources for you to thrive, we enable you to be the best that you can be. We encourage creative thinking and you will even be rewarded for it!


WE’RE FOR you…

For further information please contact


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